Dragonfly Insights: Unleash your hotel’s revenue potential beyond the guest room
Travel experiences, services and merchandising offers hotels limitless revenue potential beyond the guest room. Attribute-based selling has been a hot topic in the travel industry focusing on room-related attributes. While ancillary sales and product attachments are not necessarily a new concept, what if you could extend your sales opportunities past selling the traditional hotel room within the guest booking path? Well, now you can!
Watch this short, four-part series where Dragonfly Strategist’s CEO & Founder, Caryl Helsel sits down with Scott Pusillo, VP & Head of Sales for North America with Sabre Hospitality Solutions and learn how SynXis is taking hotel retailing to an entirely new level and delivering the personalized travel experiences that guests have come to expect.
Consumer expectations in travel are changing due to their experience with eCommerce sites such as Amazon. Guests are demanding new ways to curate their own experiences through personalized offers. Find out how can hotels embrace this and take the traditional attribute-based selling model to an entirely new level.
A true hotel retailing strategy goes beyond the guest room and incorporates everything from spa, restaurant, golf, and more, focusing on the overall guest experience. This leads to higher revenues but also creates that customized, ideal stay and assures your guests needs are met even before they check in. Learn how to incorporate a holistic retail strategy, driving higher ancillary profits.
Every property has something special to offer. What if you could get creative and deliver options that match a guests travel expectations? The proof is in the pudding. See the various use cases for different types of hotels and how they’re leveraging SynXis Retail Studio, including similar benefits your hotel can expect, too.
What if you could serve up personalized offers and rank those in higher positions to your guest based on their behavior and reservation type through powerful AI and machine learning? Discover how SynXis Retail Studio is light years ahead of the typical booking engine static add-ons and can deliver dynamic retail offers at the time of booking, during and post-stay.
Session Speakers
scott pusillo, CRME
VP & Head of Sales - North America at Sabre Hospitality Solutions
Caryl helsel
Founder & CEO at Dragonfly Strategists
Sponsored by
About Sabre hospitality solutions
Sabre Hospitality Solutions is the leading technology provider for the hospitality industry, serving more than 40,000 hotels, resorts, and chains spanning 160 countries. From independent properties that need a true marketing partner to large global chains who understand that selecting the right technology partner rely on SHS to remain focused on what matters most – optimizing revenue across all channels while improving the guest experience.
With a far-reaching, global perspective into the hospitality industry and understanding of the daily challenges hoteliers face, Sabre Hospitality Solutions offers a deep, rich foundation of experience to help hoteliers solve these challenges and capitalize on the latest trends, all backed by decades of investment and innovation in the hospitality industry.
Learn more today about Sabre Hospitality Solutions and SynXis Retail Studio.