Experienced Technology Advisory

Align your entire tech stack to deliver the ultimate guest experience across all touchpoints

Dragonfly Strategists help you search for and select the right technology for your business, optimizing and tailoring that solution for your unique needs. We start most engagements by mapping your existing and aspirational journeys for both guest and employee technologies, and align those based on the needs you have today and your vision for tomorrow.

Learn more about Dragonfly's comprehensive technology advisory services and how our team of experts can help align your entire tech stack.


 
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Our comprehensive technology services include RFP creation, search, selection, audit, evaluation, implementation, and migrations of:

  • Property Management Systems (PMS)

  • Central Reservations Systems (CRS)

  • Global Distribution Systems (GDS)

  • Service Management 

  • Customer Relationship Management (CRM)

  • Sales & Catering Systems (SCS)

  • Lead Management 

  • Business Intelligence (BI)

  • Point of Sale Systems (POS)

  • Procurement Systems

  • In-Room Entertainment

  • Interfaces

  • Loyalty & Membership Programs

  • Reputation Management Systems

  • Social Media Marketing Management


Hotel Technology Systems Experience

Our team has experience working with almost every hotel technology system including but not limited to:

  • Actabl (ALISE, Transcendent, Profit Sword)

  • Agilysys (PMS, POS, Procurement)

  • Amadeus CRS, Delphi & iHotelier

  • BirchStreet

  • Cendyn

  • Cloudbeds

  • Craftable

  • DerbySoft

  • Duetto

  • GDSs (Amadeus, Apollo, Galileo, Sabre, Worldspan)

  • HBSi

  • Hilton Systems

  • Hyatt Systems

  • IDeaS

  • iHotelier

  • Infor PMS, ERP, BI

  • Innroad 

  • Knowland

  • Lightspeed

  • Little Hotelier

  • Marriott Systems

  • Oracle Opera & Micros/Simphony POS

  • Oracle ERP, BI

  • OTAs

  • OTA Insight

  • Pegasus CRS

  • Peoplevine

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  • Revenue Analytics

  • Revinate

  • ReServe Interactive

  • RMS Cloud

  • Sabre SynXis

  • Salesforce

  • Shiji

  • SHR Group & Windsurfer

  • Silverware

  • Siteminder

  • Skytouch

  • Solonis

  • Springer Miller

  • STAY

  • Stayntouch

  • Travelclick iHotelier & Hotelligence 360 Platform

  • Vertical Booking

  • Visual One

  • WebRes Pro

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The Dragonfly Difference

We can help you evaluate which technology system is best for your budget and revenue goals. Unlike other revenue management companies, our ethical team at Dragonfly never takes kick-backs or referral fees from any of the third parties we recommend.


CRS & Distribution Channel Integrations

Our team can integrate your CRS with all of the major distribution channels including:

  • All Global Distribution Systems (GDS) - Sabre, Apollo/Galileo, Worldspan, Amadeus

  • Agoda

  • Airbnb

  • Booking.com

  • Cvent

  • Expedia

  • Getaroom

  • Google

  • Priceline

  • Sojern

  • Tripadvisor

  • Wholesale partners such as Mark Travel, Hotelbeds, Costco Travel, Pleasant Holidays, JTB, MLT Vacations and many more

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I have personally worked with the team at Dragonfly on multiple occasions at multiple hotels. I’ve always found them to be extremely collaborative, dedicated and focused. They drive for the best results for the owner every time. Their creative strategies combined with excellence in execution of those strategies result in revenue optimization. I highly recommend them to improve your hotel performance.
— Paul Kashman, Former GM, Moxy Hotel NYC Financial District
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Expert Project Management

Our experienced team know the complexities and challenges that arise with complex system migrations and integrations. We have conducted large scale multi-property migrations and will develop a comprehensive project management implementation timeline to deliver your technology solution on time and within budget.